Reviews
Learn what users say about the PhotoGov service — from photo processing to customer support and issue resolution.
PhotoGov is an international online passport photo service that helps create compliant digital images for over 900 types of official documents for 200 countries. The daily trust of over 12,000 people matters to us more than anything else — and their feedback is at the core of how our platform grows and improves. To date, our online photo-making tool has been used by 1,8 million people worldwide.
“Great website! Very intuitive with clear instructions, and I loved that once a user selects a region, it cross-checks official requirements in addition to providing high-quality results.”
— Alefiya Haveliwala, Google Reviews
Our users come from different countries, apply for different types of documents, and use PhotoGov for very practical goals: renewing a passport, preparing a visa application, updating a residence permit, receiving their first ID, etc. Their reviews show how the service performs in real scenarios — from the first upload to the final submission to official authorities.
PhotoGov is consistently ranked the top service in the online passport photo tools category on Trustpilot, and has a 4.7-star average rating based on over 3,000 Google Reviews.
This is an awesome tool for anyone who knows next to nothing about photo editing to get themselves up and running with making their photos turn out in acceptable formats across multiple government agencies and countries in seconds. The better part of it is that, it is free!
5 months ago
Reasonable pricing photo is very professional it totally clears up any background shadows,it’s way simpler than me guessing.Ive used it twice but I do have my own software to print 2x2 photos so its easier for me that way.
5 months ago
I'm very pleased with the services. While other companies charge $20 for this simple thing that takes no more than 10 s, they do it for free. Big UPS
5 months ago
Great website! Very intuitive with clear instructions and I loved that once a user selects a region it cross-checks official requirements in additional to providing high quality results.
5 months ago
Our reviews are published on independent platforms — Google and TrustPilot, which use their own verification processes to confirm the authenticity of user feedback.
We do not buy, rewrite, or filter out negative feedback. If something doesn’t work, it’s reflected in our users’ reviews.
This transparency is very important to us. It helps users around the world to get acquainted with our service and understand:
PhotoGov constantly evolves based on actual user feedback. The pattern in positive reviews tells us what aspects of our platform work well. And every recurring issue — becomes a task for our technical team. This direct dialogue with our users allows us to refine the service at a structural level, from AI formatting accuracy to the flow of the photo upload process.
If you’ve used PhotoGov, your experience can help the next person make an informed choice. Please share your review on Google or TrustPilot once you’ve received your digital images. Whether your feedback is positive, neutral, or critical, it’s valuable both to our team and other users.
By leaving a review, you’re contributing to a service that helps thousands of people prepare official documents quickly, conveniently, and without unnecessary steps.
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